For our agent ROBERTA DIFRANCESCO: We have never bought a home in NY but I have sold one years ago and it was an extremely long and stressful experience. From the minute we started working with Roberta she told us she would treat us like family and she treated us better than family. She took me to see any house I wanted, even if it meant her commission might not exist (For Sale By Owner). She told us what was important was that she find us the perfect house. She sent me listings before they were actual on the websites which gave us a jump on what we actually wanted to see. She was honest and let us know what she thought a house was really worth and if it was overpriced. We felt like she was really only concerned about our needs. Once we decided on a home, she connected us with excellent mortgage people,lawyer etc. She answered all our questions immediately and if she wasn't sure of the answer she would tell us and she would get the answer we needed. She never made us feel like "clients" and that this was just her "job". We found the perfect house for us thanks to her and wanted to let you know what an asset she is to you and your firm.
This email was supposed to be quick and I don't want to sound like I am gushing but we have bought and sold houses in 4 different states and this was by far the least stressful and pleasant experience of them all and that is all due to Roberta.
Anna and Dan G. (new homeowners in Ballston Lake)Anna and Dan G. Ballston Lake